We have built a cohesive team from a broad range of professional and skilled backgrounds, and strive to maintain this in future.
Our ESG Vision
Long Harbour and its subsidiaries aim to be a market leader in promoting responsible business, ensuring the assets we obtain and hold provide a benefit for both the investment industry and the wider community.
As a key figurehead within the residential real estate sector, Long Harbour views its role as a ‘property custodian’, driving industry change through its ESG duties and initiatives, providing economic, social and environmental value for it’s investors and tenants.
Our long-term sustainability approach allows for Long Harbour to have long-lasting and meaningful impacts, and due to the long-term structure of funds, Long Harbour is able to invest in value-creating ESG initiatives.
Long Harbours ESG Committee:
Created in 2019 to help reach the firms responsible investment goals, this committee meets to:
(i) Monitor quarterly performance
(ii) Keep up-to-date of forthcoming legislation
(iii) Improve ESG-related knowledge, market transparency and ensure investors are aware of Long Harbours current ESG stance.
Long Harbour's Responsible Investment and Environmental Social Governance policies are available to download from the download section of our website. Please find using the following link:
The European Association for Investors in Non-Listed Real Estate Vehicles
UK Apartments Association
The UKAA is the leading association for the UK Build To Rent and Single Family Rental sectors
Residential Freehold Association
The Residential Freehold Association (RFA) is a representative organisation for the UK’s largest professional freeholders.
Urban Land Institute
Urban Land Institute is the oldest and largest network of cross-disciplinary real estate and land use experts in the world.
British Property Foundation
The British Property Federation is the voice of the UK real estate industry.
United Nations Principles for Responsible Investment
Long Harbour is a signatory to the UN PRI. The PRI is the world’s leading proponent of responsible investment. It works: to understand the investment implications of environmental, social and governance (ESG) factors; to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions.
The Long Harbour Charity Committee
The Long Harbour Charity Committee was established in 2014. It is made up of employee representatives who meet regularly throughout the year to:
(i) identify charitable and voluntary organisations that the Group may wish to support; (ii) discuss how best to distribute those funds made available by the Group; and (iii) monitor the Group's charitable relationships.
What we've supported so far...
The 50 50 Dinner 2019
Long Harbour were proud sponsors of the inaugural 50 50 Dinner in March. The event was organised by Ladies in Real Estate and celebrated diversity, inclusivity and the progress made towards gender equality with 100 guests atop City Hall.
Property Race Day - The Long Harbour Handicap Stakes
Long Harbour proudly supports Property Race Day which takes place at Ascot Racecourse. The Property Race Day has raised over £1.5 million to date for their chosen charities.
Long Harbour, Sponsors of Chipstead FC Youth Team
Long Harbour are very proud to be the official sponsor of the fantastic Under 11's Chipstead FC Youth Team - currently ranking just below Chelsea in the league!
Wear A Hat Day 2018
Long Harbour participated in Wear A Hat Day to raise money for Brain Tumour Research, an amazing charity and the only national charity in the UK that is dedicated to raising funds for continuous and sustainable scientific research into brain tumours.
Red Nose Day, 2017
Long Harbour held a cake sale to raise money for Red Nose Day.
Double Delight For Chipstead Falcons U13's Team
Long Harbour continue to be the official sponsor of Chipstead Falcons and are incredibly proud of the team who have won the cup as well as being joint league winners this season.
The Sparkle Charity Ball
In 2016 Long Harbour were the proud sponsors of the Sparkle Charity Ball. All the money raised went to two extremely worthy causes: The Indee Rose Trust and Violet's Son-Rise Programme.
Long Harbour Red Nose Day Activities, 2014
Long Harbour Red Nose Day efforts.
Story of Christmas
Long Harbour is a proud donor and sponsor of the Story of Christmas (“SoC"). SoC is an annual Christmas charity event that raises funds to support a broad and diverse range of charitable projects, benefitting the homeless and disadvantaged children. Long Harbour has been sponsoring SoC since 2019.
The Big Sleep
Long Harbour is a proud donor and sponsor of The Bridge Homelessness to Hope event, The Big Sleep. The Bridge Homelessness To Hope is an outreach to the homeless of Leicester, and The Big Sleep is an event to raise awareness for homelessness. Long Harbour has been sponsoring The Big Sleep since 2020.
Freedom From Torture
Long Harbour is a proud sponsor of Freedom from Torture’s biennial Art Auction. It was hosted at Sotheby’s Auction House on Monday 6th November 2023, and was the single biggest event in Freedom from Torture’s history. It has raised over £300,000 to support survivors of torture rebuilding their lives in the safety of the UK.
We are a young Company...
…who aim to provide a flexible approach to each client and their investments, ensuring our investors attain value for money.
We know that Trust...
… with our partners and stakeholders is paramount in order to maintain successful, long-lasting working relationships.
We believe that...
… we must maintain trust with out investors, align our interests with theirs and provide value for money.
GDPR Privacy Policy
Introduction and background
The purpose of this policy is to outline how Long Harbour Limited has established measures to protect your privacy and information rights.
Your rights
We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these.
This privacy notice aims to outline how we maintain these rights. In particular, it outlines:
How we collect and process your information
Why we do this
How you can exercise your rights;
Who to contact in the event you’re unhappy with our performance.
In various circumstances, your rights are as follows:
Right
Explanation
Right to be informed
This encompasses the obligation for us to be transparent in how we collect and use your personal data.
Right of access
You have the right to access your personal data and supplementary information.
Right to rectification
If the information we hold about you is inaccurate or incomplete, you can request that we correct this.
Right to erasure
You can request that we delete or remove personal data where there is no compelling reason for us to continue processing
Right to restrict processing
You have the right to request that we cease processing your data, if:
· you consider it inaccurate or incomplete;
· you object to processing and we are considering whether we still have a legitimate interest to process it.
Right to data portability
Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form.
Right to object
You have the right to object to our processing under certain circumstances. For example, you can object to:
· direct marketing (including profiling); and
· processing for purposes of scientific/historical research and statistics
Rights relating to automated decision making including profiling
Where we apply automated decision making, we must
· give you information about the processing;
· introduce simple ways for you to request human intervention or challenge a decision;
· carry out regular checks to make sure that our systems are working as intended
Information related to automated decision making is contained later in this notice.
This privacy notice outlines how we are transparent in our processing. Please get in touch with us through the ‘contact details’ section to find out more or to exercise your information rights. There are circumstances in which we will decline your request, but we will explain this clearly to you.
Information we collect
Please find below a summary of the information we process and how we use this to deliver services to you.
Information we collect
Why we collect this
How we process this
Finance
We process this information on our employees to allow us to administer their employment and benefits.
We process this information as one would expect of a responsible employer – to pay salaries, administer benefits, manage our obligations as an employer.
Payroll
We process this information on our employees to allow us to administer their employment and benefits.
We process this information as one would expect of a responsible employer – to pay salaries, administer benefits, manage our obligations as an employer.
Business administration (electronic file and document storage)
We process this information on our employees to allow us to administer their employment and benefits.
We process this information as one would expect of a responsible employer – to pay salaries, administer benefits, manage our obligations as an employer.
Business administration (email)
We process this information on our employees to allow us to administer their employment and benefits.
We process this information as one would expect of a responsible employer – to pay salaries, administer benefits, manage our obligations as an employer.
Human resources
We process this information on our employees to allow us to administer their employment and benefits.
We process this information as one would expect of a responsible employer – to pay salaries, administer benefits, manage our obligations as an employer.
Management agent
Our basis for processing this information is that it is necessary for us to deliver the services that you have contracted to.
We sometimes need to share information with the managing agent for the property.
Prospective client and non-clients’ data
We process this data by consent which is obtained when a positive “sign-up” is initiated.
We only use this data to distribute newsletters and similar as requested by the data subject.
We share data with a number of third parties in the course of delivering our services. These are summarised below:
Our IT service provider, ReflectiveIT, provides offsite backup services for us.
Moore Stephens LLP are our auditors and operate payroll on our behalf.
PeopleHR provides us a cloud-based HR management system, to help us administer employee records.
We can share information with other members of the Long Harbour group to support us in day-to-day business administration.
We use the Office 365 suite provided by Microsoft to handle our email and other office automation.
Retention of data
Long Harbour Limited retains information for seven (7) years from our point of last contact. We hold this information to support our legal and regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact’ section.
Automated decision making
Long Harbour Limited does not routinely make use of automated decision making or profiling in processing your data.
Securing your information
Long Harbour Limited applies technical and organisational security measures in line with industry good practices such as ISO 27001. Long Harbour Limited has achieved the Cyber Essentials accreditation.
Contact details
We recognise that you may have questions on how we process and/or store your data, or may want to change either the data we hold on you or how we communicate with you in the future.
If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access):
Long Harbour Limited, as data controller, can be contacted as follows: 33, Wigmore Street, London W1U 1QX
The Data Protection Officer can be contacted at the above address
This Website and its contents have been approved by Long Harbour Ltd ("Long Harbour") which is Authorised and Regulated by the Financial Conduct Authority ("FCA"). The information contained in this Website relates to both regulated investment, as well as investment funds which are not recognised collective investment schemes for the purposes of the Financial Services and Markets Act 2000 of the United Kingdom (the "Act"). The promotion of the unregulated funds to, and access to this Website by, persons in the United Kingdom is accordingly restricted by law to persons falling within the following definitions:
i. investment professionals having professional experience of participating in unregulated collective investment schemes.
ii. high net worth bodies, unincorporated associations, Charities qualifying under section24 of the Charities Act 1993 and endowments.
iii. market counterparties or professional investors.
By accessing this Website beyond this point you confirm your status as a professional client or eligible counterparty (as defined in the handbook of rules and guidance issued from time to time by the FCA (the “FCA Rules”) and you warrant as such. Accordingly, the protections afforded to retail clients under the FCA Rules may not be available to you if you become a client of Long Harbour. You are not entitled to sue Long Harbour under sections 71 or 150 ('actions for damages') of the United Kingdom Financial Services and Markets Act 2000. Please consult your legal adviser or visit the FCA’s Website for further explanation. Prospective investors should note that investing with Long Harbour carries a degree of risk and, if you choose to invest in any fund described or referred to in this Website, you may therefore lose some or all of any amount that you choose to invest.
Warranty
This Website and the information contained in it constitutes a financial promotion for the purposes of the Act and FCA Rules. Investment information provided in this Website is believed to be accurate at the date first published and no warranty is given. It may be changed without notice. Any research or analysis used in this Website has been procured by Long Harbour for its own use and may have been acted upon for Long Harbour’s own purposes. Long Harbour reserves the right to grant access or revoke the authority to access, use or reproduce the contents of the Long Harbour internet site at its absolute discretion. While reasonable care is taken to ensure the accuracy, security and confidentiality of information available through the Long Harbour internet site, Long Harbour does not accept responsibility for any consequence of any use of the Long Harbour internet site by any user, authorised or unauthorised. This Website provides an indication of the investment strategy and key terms of the Fund. It must not be construed as investment advice.
Limitation of Liability
Under no circumstances will Long Harbour be held liable for any damages, including, without limitation, direct or indirect, special or incidental losses or expenses arising in connection with the Website or use thereof or the inability by any party to use such Website, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Long Harbour, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Law and Variation
This Website is established in England by Long Harbour in accordance with and shall be governed by, and your browsing in and use of this Website shall be deemed acceptance of, the laws of England and Wales. A condition of using this Website is that in the event of any dispute or proceeding you irrevocably submit to the exclusive jurisdiction of the English Courts and waive any objection to proceedings in such courts on the grounds of venue or on the grounds that the proceedings have been brought in an inconvenient forum.
Stewardship Code
Rule 2.2.3 of the FCA’s Conduct of Business Sourcebook requires Long Harbour Ltd to make a disclosure on its website about the nature of its commitment to the UK Financial Reporting Council’s Stewardship Code (the “Code”) or where the firm does not commit to the Code, its alternative investment strategy. The Code is voluntary and sets out a number of principles relating to engagement by investors with UK equity issuers. The firm pursues a range of investment strategies for its clients, those strategies do not involve investment in any UK listed equities. Therefore, whilst the firm is supportive of the objectives that underlie the Code, the investments the firm makes on behalf of its professional clients who are not natural persons are not subject to the UK Corporate Governance Code and the associated Stewardship Code.
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They're used for many things, such as remembering whether you've visited a site before, so that you remain logged in - or to help you to pay for things online. The most commonly used cookies are 'analytical' and allow website owners to gather anonymous information about how their website is used so that they may improve your experience.
What are our cookies used for?
We may use such 'analytical' cookies to collect information automatically when you visit the Website. The information collected by cookies does not include personal information about you (they don't store your name, for instance); it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
Most internet browsers accept cookies automatically, but you can choose, below, not to allow cookies. If you do, we can't guarantee that your experience with the Website will be as good as if you do allow cookies.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to refuse cookies. How to do this depends on the browser you use. Below are details on how to disable cookies for the most popular browsers:
For Microsoft Internet Explorer:
Choose the menu "tools" then "Internet Options"
Click on the "privacy" tab
Select the setting the appropriate setting
For Mozilla Firefox:
Choose the menu "tools" then "Options"
Click on the icon "privacy"
Find the menu "cookie" and select the relevant options
